Our team of 3D printing experts are at the heart of our success. We’re proud to provide customers with a truly tailored and hands on approach, and a dedicated technical specialist allocated to your project.
Everyone has a key role to play in delivering excellent customer service and helping businesses to become more profitable and productive. Our team of 3D printing experts live by the Ricoh Way Production system, which is the foundation of our manufacturing principles and core values.
We have some of the brightest minds in advanced 3D manufacturing to help businesses in their full product cycle. With decades of manufacturing experience between them, our Ricoh 3D printing team have the knowledge to advise on the sometimes small changes that can make a big difference to your business.
Wolverhampton Wanderers fan Mark has a comprehensive background in injection moulding.
Mark joined Ricoh in 1999 and, when he heard the business was moving into 3D printing, was immediately interested due to the synergies between the technologies.
He became more and more actively involved in additive manufacturing projects phil– and now leads the 3D team.
Mark enjoys keeping on top of the constantly evolving technological advances in the industry and how these can solve customers’ challenges.
When he’s not at Ricoh HQ, or taking in a game at Molineux, you’ll most likely find him CrossFitting at the gym!
Don’t be fooled by his baby face – our Senior AM Engineer Rich is one of the founding fathers of the 3D printing function after joining Ricoh in 2001, originally part of the Design and Development department.
Rich is a real customer service champion – and loves sharing new technologies, materials and applications with customers; helping them to understand how they can apply AM to their business.
He is also a seasoned footballer – representing the Ricoh Royals at our annual European Football Championships.
When it comes to AM materials, there are few in the industry who know more than our material specialist Enrico.
With a PhD in Material Science and almost five years of experience across the cosmetic and steel industries, Enrico is charged with the sourcing and testing of new materials for SLS and HSS technologies.
Trilingual Enrico loves to work with customers to come up with new.
It’s a demanding job – and when he’s away from the office, Enrico enjoys the challenge of entertaining two young children.
Sean is our machine evaluation and part testing expert. Having joined in 2016, Sean puts all machines, materials and parts through vigorous testing to learn their strengths and weaknesses, and where improvements can be made.
With a background in motorsport, aerospace and rotary engine development, Sean relishes the variety between hands-on testing and data analysis work.
And when he’s not patiently assessing, Sean can be found on two wheels, whether that’s on his motorbike or mountain bike.
Rob is our training guru. Having joined Ricoh in 1989, Rob trains our service engineers in how to install and service our Ricoh AMS5500P SLS system.
He also provides staff with an introduction to all of the equipment in the AM department and is invaluable in highlighting weakness in equipment and processes.
Rob is also Jack Russell mad – devoted to the four-legged lady in his life, six-year-old Bonnie!
Myles started as a technical apprentice at Ricoh in 2014 before becoming AM Junior Engineer four years later.
Today he is instrumental in a host of AM activities including machine and process optimisation and evaluation, design and production support.
Photography and gaming enthusiast Myles loves showing visitors how 3D printing is changing the face of manufacturing – and watching their reactions as they see what the technology is capable of.
Responsibility for the day-to-day running of our AM department rests with Carlton.
It’s in the safest of hands as Carlton has been a mainstay of the 2D printing business for more than 30 years, specialising in new and recycled printers, toner and copiers.
Like our whole team, Carlton is driven by providing outstanding customer service and is committed to going the extra mile to meet deadline – quite fitting for someone who enjoys travelling in his spare time!
Jason traded a position in the Army to join Ricoh in 2016 and is now an integral part of the Additive Manufacturing team.
The desire to make a difference for customers and to enjoy a new challenge every day saw Jason move away from the toner assembly division at Ricoh to put his skills to use in the 3D printing arena.
A regular in the gym when not at work, Jason is helping to take the department from strength to strength.
Andy has been involved in additive manufacturing virtually from the time Ricoh first entered the world of 3D printing.
A support team leader in all operational functions, Andy has built up a vast and varied bank of experience since joining Ricoh in 2014, from mixing materials to creating build files.
A UFC and boxing fan, Andy’s versatility certainly makes him a heavyweight in our growing department.
With more than four years in the additive manufacturing industry behind him, Chris boasts a strong portfolio of experience across a host of sectors, with specialism in consumer and automotive.
Chris joined the Ricoh team as Sales Manager for the UK in November 2019, making the move from 3T-am.
Chris is a former aviation enthusiast who was streamlining through Sandhurst to graduate as a pilot before an injury changed his path dramatically. He is passionate about demonstrating the power of AM to key decision makers across industry.
He loves meeting a wide range of people in his work life and enjoys rugby and football in his free time.
Doris is our additive manufacturing expert working to the Ricoh 3D business in France.
As Sales Manager for France, Doris travels the length and breadth of the country to meet customers and offer advice.
Doris studied at Rouen Business School before launching a small AM company, when she encountered the opportunity to work in a service bureau and understand the “backstage” of the industry.
Doris joined Ricoh 3D in April 2018 and enjoys engaging with customers and advising them on how their current production methods can be improved with AM.
And when she’s not travelling France on Ricoh’s behalf, Doris can be found exploring the rest of the world!